USAID Kosovo - Private Sector Engagement - Zana Tabaku

Speeches Shim

Private sector is essential to Kosovo’s democratic and economic progress. Innovation, technology, employment, are only few of avenues that drive and sustain outcomes capable of moving Kosovo toward its journey to self-reliance.

Video Transcript 
1 00:00:04,469 --> 00:00:07,861 How is the private sector shaping Kosovo's future? 2 00:00:08,687 --> 00:00:13,440 The private sector is the main driver of economic development in Kosovo. 3 00:00:13,440 --> 00:00:18,518 In addition to the financial side that helps the development of Kosovo, 4 00:00:18,526 --> 00:00:23,416 the private sector also has a great influence on the workforce development 5 00:00:23,424 --> 00:00:27,010 especially for ICT sector companies. 6 00:00:27,035 --> 00:00:32,109 On the other hand, the private sector through export to foreign countries 7 00:00:32,117 --> 00:00:40,884 impacts the image of Kosovo as a state for its good and qualitative products. 8 00:00:41,705 --> 00:00:46,252 How are you influencing the development of Kosovo and how is your work contributing to a better Kosovo? 9 00:00:46,705 --> 00:00:52,960 As a company we greatly influence the digitalization of services and processes, 10 00:00:52,968 --> 00:00:56,134 both for the public and private sectors. 11 00:00:56,159 --> 00:01:02,837 It is worth mentioning the digitalization of the work processes and services of the employment agency 12 00:01:02,862 --> 00:01:05,283 for which we have developed a system 13 00:01:05,304 --> 00:01:09,476 where in addition to the digitization of those services, 14 00:01:09,500 --> 00:01:12,945 and customers accessing services online, 15 00:01:12,969 --> 00:01:18,645 the agency costs for printing documents 16 00:01:18,669 --> 00:01:25,869 has also reduced. 17 00:01:25,885 --> 00:01:33,686 On the other hand, we have also developed different systems for the private sector, 18 00:01:33,718 --> 00:01:38,994 and the latest platform is e-commerce, 19 00:01:39,010 --> 00:01:42,649 which we are currently pushing in the market 20 00:01:42,681 --> 00:01:46,727 and through which we are providing an opportunity for the private sector 21 00:01:46,751 --> 00:01:50,930 and smaller companies specifically to sell online, 22 00:01:50,955 --> 00:01:56,165 whereas with less expense they can reach a larger audience, 23 00:01:56,181 --> 00:02:03,387 and greater sales in their work or their company in this case. 24 00:02:04,310 --> 00:02:07,346 You have been identified as a Change Maker, what is your main achievement? 25 00:02:07,878 --> 00:02:12,583 From the beginning of my career, 17 years ago 26 00:02:12,608 --> 00:02:16,365 my goal was to have a company of my own. 27 00:02:16,381 --> 00:02:21,928 After a while, after working 4 years at a company 28 00:02:21,952 --> 00:02:26,622 as an intern, and after complting my education, 29 00:02:26,653 --> 00:02:29,872 Together with some of my colleagues I decided to open the company. 30 00:02:29,896 --> 00:02:37,299 It is worth mentioning that I am one of the first women to open a company in the field of IT, 31 00:02:37,338 --> 00:02:43,371 even since then, for 12 years, we have been working 32 00:02:43,410 --> 00:02:50,455 in the advancement of systems, in the advancement of the digitalization of products 33 00:02:50,486 --> 00:02:54,556 but at the same time also in the creation of new work forces, 34 00:02:54,581 --> 00:02:58,556 especially in motivating women in IT. 35 00:02:58,583 --> 00:03:05,708 I work hard as a mentor and as a leader of various projects 36 00:03:05,747 --> 00:03:08,260 related to women in IT. 37 00:03:08,703 --> 00:03:14,011 Are there any messages you want to give to other private sector representatives or even the enthusiastic youth making changes? 38 00:03:14,402 --> 00:03:17,855 The message I would share with enthusiastic young entrepreneurs, 39 00:03:17,863 --> 00:03:23,854 is to continue their own professional development, but also their staff's development, 40 00:03:23,879 --> 00:03:27,818 because only in that way, we as a sector can contribute 41 00:03:27,849 --> 00:03:34,166 to Kosovo's development and to the promotion of Kosovo's image 42 00:03:34,190 --> 00:03:36,112 by exporting services abroad.

Last updated: May 05, 2022

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